• BES - Biomedical Equipment Technology Management Program is far more than a repair service.

  • It is a comprehensive program for asset planning and equipment management. The goal is to reduce equipment life cycle costs and maximize the organization’s capital investments.

These BES - Biomedical Essential Services include:

  • 1

    Active and substantive participation in all assigned hospital/clinical committees and initiatives. Our goal is to become a full equity stakeholder in your organization’s mission to provide the best possible healthcare management at economically sustainable service levels.
  • 2

    Technical assistance for the evaluation of potential cost effectiveness of new medical equipment including reliable and objective information about the latest technological developments, assistance with equipment purchase negotiations in regard to training, keeping operational/service manuals, tracking services and, consignment equipment and parts.
  • 3

    Assistance in the training of clinical personnel on basic operation, patient and operator safety and best practices.
  • 4

    A comprehensive management program for all medical equipment in the institution, including equipment under warranty and vendor service agreements.
  • 5

    Assistance with service contract negotiations and monitoring service contract performance and costs.
  • 6

    Consulting and advice on medical equipment space, layout, design and utilization.

24/7

We will also ensure that customers remain in compliance with all regulatory agency requirements for equipment performance and documentation services can range from a fixed man-hour contract for preventative maintenance and time and materials for repair to a customized, comprehensive program of services that may include scheduled days for BES-Biomedical on-site staff during regular business hours supplemented by on-call services on a 24/7 basis. In addition, BES can provide value added services for all covered equipment as well as for equipment currently under manufacturer’s warranty and/or service contract.

Service Management Tools and Skills

A suite of exceptional experienced staff coupled with proprietary software management tools and BES - Biomedical Essential Service’s support the Technology Management Program, allowing BES to deploy resources efficiently and to communicate all relevant information to the appropriate clinical managers and senior executives. We maintain, track and report the status of all equipment with regard to:

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      Operational status and location of all critical and life-saving equipment.
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      Establishing preventative maintenance procedures and equipment schedules according to OEM Recommendations and utilizing BES-Biomedical’s optimized Risk-based system.
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      Ensuring all equipment meets safety and performance to manufacturers’ specifications.
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      Supervision/tracking of the installation of equipment, to all routine software updates and installation of new software by an OEM/vendor to ensure full functional performance.

Reports

  • Annually

    BES provides a comprehensive annual report for clinical/hospital administration along with a summary presentation for Board/Department meetings, etc. This report also includes the results of the Annual Satisfaction Survey for your account. Our performance is evaluated with a customer satisfaction survey procedure approved by both BES-Biomedical Essential Services and you to ensure that we are clear in understanding, to providing unbiased, actionable reports.
    • Monthly

      Detailed monthly reports list completed medical equipment repairs and preventative maintenance, scheduled PM, equipment inventory additions and deletions, regulatory notices and all service tracking compliance activities.
    • Summary

      In addition, we provide a summary of cost savings arising from all reported items. These reports can be further tailored according to the clients’ requirements.

Cost Savings On Service Contracts And Equipment Coming Off Contract

BES

Often we can significantly reduce your future costs by the assumption of full financial and service obligations for equipment coming off contract. We can project such significant savings because we have extensive experience of in-house, in-area resources that can address routine repair and PM included within OEM service contracts. Our labor rates are lower than almost all OEMs – Indeed, our entire service program and cost structure is amenable to more economic pricing without sacrificing exceptional quality. Just as important is our ability to source parts at reduced cost, often from the same source as the OEM. Lastly, we are often able to renegotiate and manage your medical equipment service contracts and/or extensions at more favorable terms.

Contact Us

to learn more about BES-Biomedical Essential Service’s medical capital asset planning and Technology Management Program to optimize your medical equipment inventory decisions and clinical performance today.
  • We offer a Free, No Obligation, Initial Consultation

    If you are in need of routine maintenance and repairs, annual calibrations, or safety inspections, call on us!